Application Support Analyst από την εταιρεία Deloitte
What Impact will you make?
We are looking for an Application Support Analyst in Thessaloniki. You will have the chance to participate in important international projects providing first/second level support covering large-scale applications integration flows management and escalating incidents within teams.
If you want to find out more and have the willingness to learn new technologies, you will have the opportunity to express your potential, within Deloitte, while supported by training and supervision of the team, towards a career path in IT sector.
YOUR ROLE AND RESPONSIBILITIES
You will focused on carrying out actively and responsibly the project-related activities that you will be involved. Acting with progressively increasing autonomy within multi-functional teams, you will be responsible for the quality of your work and its alignment with the clients’ priorities, targets and needs.
For a full coverage of your role, you ought to be able to:
• Managing Information Technology services provided to our clients
• Contribute to the continuous improvement of the services provided, with a strong focus on quality
• Supporting clients on day by day operations
• Managing incidents, requests, changes, related to all the Information Technology services
• Comply with quality and security standards policies and regulations to deliver results
• Deliver services in alignment with Corporate Information Technology strategies and goals
The ideal candidate meets the following requirements:
• Excellent communicator and team spirit
• Have strong troubleshooting attitude
• Advanced computer skills Microsoft Office
• Familiarity whit integrations tools (Mulesoft, Tibco, etc)
• Java and PLSQL development
• Thorough knowledge of network monitor tools (Zabbix, Nagios)
• Triage and Ticketing (Service Now, OTRS)
• Proactive Infrastructure Monitoring
• Fluency in English
• Ability to work with minimal supervision while performing duties
• Flexibility to work on shifts
• Flexibility to develop and maintain technical documentation in English
• Italian knowledge would be a plus
• Flexibility to travel abroad occasionally
Three core competency areas make up our Consulting service line:
• Strategy & Operations
• Human Capital
We exist to solve complex problems
Our consultants are renowned for their straightforward approach to solving some of the world’s largest and most complex business challenges. Each member of our Consulting team is energized by the challenge a seemingly inscrutable problem presents. Our distinctiveness lies in our refusal to accept a problem at face value - we draw on the depth of our shared insight to ask the right questions, and it’s these questions that uncover answers - answers with impact.
We are committed to collaboration
Our role is to unlock potential for growth and innovation. We believe this requires real collaboration – with our own networks and with our clients. It is why we commit to truly getting under the skin of our client’s needs, developing a full appreciation for their environment, goals and ambitions. We are also unafraid to challenge. In so doing, we build long-term and trusted affinities.
We create long-term, sustainable impact
We often work hand-in-hand with our clients to help find the right solution and to help apply that solution. Our aim is to leave behind ambassadors who are equipped to continue the transformation we began. For us, it is about embedding sustainable change, allowing the impact of our insight to be felt for a long time to come.
Deloitte offers Global professional services that include Audit, Risk Advisory, Tax, Consulting and Financial Advisory. Our approach combines insight and innovation from multiple disciplines with global business and industry expertise to help our clients excel anywhere in the world.
We deliver outstanding impact on the reputation and success of our clients, in Greece and globally. In pursuing this we contribute to a sustainable and prosperous society, and are firm believers in the positive impact business can and should have on the world it operates within.
Our purpose, “To make an impact that matters for our clients, our people and society “- defines who we are and what we stand for. This is not about size; it is about being the first choice. The first choice for the largest and most influential clients and the first choice for the best talent.
At Deloitte, we foster a collaborative culture where talented individuals can produce their best work. We value innovative thinking, diverse insights and a genuinely distinctive level of customer service through our expertise and professionalism.
We value difference, with respect at the heart of our inclusive culture.
Our talent experience
From day one at our firm, practitioners are part of a community. Our development and career progression framework will help them develop the skills and capabilities to succeed. The wellness of our people and the ability to offer agile working arrangements is at the centre of our unique talent experience. We create a workplace that encourages collaboration, creativity, inclusiveness to ensure our staff are supported, encouraged and feel a sense of purpose and meaning in what they do each day.
Deloitte refers to one or more of Deloitte Touche Tohmatsu Limited (“DTTL”), its global network of member firms, and their related entities. DTTL (also referred to as “Deloitte Global”) and each of its member firms are legally separate and independent entities. DTTL does not provide services to clients. Please see www.deloitte.com/about to learn more.
Deloitte Certified Public Accountants S.A., Deloitte Business Solutions S.A., Deloitte Business Process Solutions Societe Anonyme for the Provision of Accounting Services and Deloitte Alexander Competence Center S.A. are the Greek member firms of Deloitte Touche Tohmatsu Limited, a UK private company limited by guarantee (“DTTL”). “Deloitte Certified Public Accountants S.A.” provides audit and risk advisory services, “Deloitte Business Solutions S.A.” financial advisory, tax and consulting services and “Deloitte Business Process Solutions Societe Anonyme for the Provision of Accounting Services” accounting outsourcing services. “Deloitte Alexander Competence Center S.A.” based in Thessaloniki is a center of innovation providing financial advisory, tax, consulting and risk advisory services. “Koimtzoglou-Leventis & Associates Law Partnership” ("KL Law Firm") is a Greek law partnership qualified to provide legal services and advice in Greece.
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